Is E-Gov Really Delivering?

Government Technology: Ask a half-dozen people about the origins of e-government and you’ll likely get a half-dozen different answers. Some point to Y2K — the Millennium Bug — as a defining moment; if you were in federal government, it was the Clinger-Cohen Act of 1996 that set the e-government wheels in motion inside the Beltway; if you were in local government it was the small club of cities that built their own websites in the mid-1990s with the support of Public Technology Inc., the technical arm of the National League of Cities, the International City/County Management Association and the National Association of Counties; or, if you happened to live in Silicon Valley at the time, it was a bookstore in Palo Alto that launched a revolution.

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