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How clinical communications tech helped one hospital lower call volume by 70%
Healthcare IT News: At Woman’s Hospital in Baton Rouge, Louisiana, clinicians were moving in many directions, balancing multiple alarms with competing priorities.
The provider organization had built a new facility and at the time its call center was using a product that no longer met the organization’s needs. That vendor was not interested in going in the same direction Woman’s Hospital planned for, and the hospital needed a technology vendor that, in its opinion, was looking to the future.
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