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EHR-integrated patient texting helps clinic boost patient capacity 68% to 89%
Healthcare IT News: For Lake Washington Physical Therapy, which has four locations in Washington State and Oregon and is based in the Seattle area, nearly half of its patients are employees of companies including Amazon, Google and Microsoft.
With such a tech-savvy patient base, the provider organization determined that a mobile-first user experience was absolutely critical to meet patient expectations. They are looking for modern ways to communicate and engage with the clinic and its team of physical therapists, said Ben Wobker, founder and CEO of Lake Washington Physical Therapy.
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