Healthcare IT News: Cedar View Rehabilitation and Healthcare Center, a skilled nursing facility in Methuen, Massachusetts, operated by Marquis Health Services, was reviewing hospital discharge summaries and relied on a patient’s or family’s memories to piece together a patient’s encounter history.
Sometimes the provider organization also received input from a hospital’s external case manager, but consistently obtaining accurate information proved challenging. After it discharged a patient, it had no way to track their subsequent encounters with the health system.
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