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What hospitals need to improve patient experience: Real-time point of care data
Healthcare IT News: At the HIMSS Patient Engagement and Experience Summit earlier this year, Adrienne Boissy, chief experience officer at the Cleveland Clinic, said hospitals have a lot of work to do when it comes to managing the patient experience.
"We have to design for what matters most – not just for our patients, but for our clinicians," said Boissy, to help create "not just a human experience, but humane. We must digitize moments that can be, and humanize moments that must be."
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