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Cleveland Clinic shows its digital health toolbox for improving patient experience
Healthcare IT News: The Cleveland Clinic and Boston University Medical Center offered a look at some of the ways they are deploying technologies to strengthen the patient experience here at the Patient Experience Summit.
Empathy was the overarching theme at the Cleveland Clinic event. Adrienne Boissy, MD, Cleveland Clinic Chief Experience Officer and chair of the conference, said the purpose of the conference, in fact, is to “keep us anchored in empathy” and to help the attendees become what she called empathy amplifiers.
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