Healthcare IT News: Indiana Health Group was experiencing a problem common among specialty group practices like it: finding ways to efficiently and accurately capture initial information from patients, such as demographics, insurance, past medical history, referral information and more.
This is typically a laborious, paper-based set of processes, involving a variety of different staff members across multiple patient contacts by phone, e-mail and in the office. As any patient can attest, it's a highly inefficient system.
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