Nextgov: The Defense Department put on hold its commercial electronic health records rollout—MHS Genesis—for eight weeks as it assesses the “successes and failures” released to the field thus far.
First reported by Politico Pro, Defense Healthcare Management System spokesperson David Norley confirmed the system’s halt to Nextgov Tuesday as it addresses several thousand open “trouble tickets” received from users at four locations used to pilot the platform.
The Defense Department has addressed approximately 11,000 of 17,000 tickets received from clinicians, health care practitioners and other users since MHS Genesis went live, Norley said, and wants to determine what tweaks may be necessary.
The most significant government policy, business, and technology news and analysis delivered to your inbox.
Subscribe Nowi360Gov is an intelligent network of websites and e-newsletters that provides government business, policy and technology leaders with a single destination for the most important news and analysis regarding their agency strategies and initiatives.
Telephone: 202.760.2280
Toll Free: 855.i360.Gov
Fax: 202.697.5045
The most significant government policy, business, and technology news and analysis delivered to your inbox.
Subscribe Now