Government Healthcare Policy, Business and Technology

Black Book: Frustrations Growing Among HIE Users

Healthcare Informatics: There has been growing health information exchange (HIE) user frustration over the lack of standardization and readiness of unprepared providers and payers, according to a new survey from Black Book Research.

For the survey, more than 2,000 provider HIE users and 2,000 payer HIE users, as well as more than 4,000 prospective HIE users of all user types were polled to understand the importance of interoperability in their strategic planning initiatives, as well as their ongoing and new challenges in areas such as connectivity and data exchange. Twenty-six percent of self-identified connectivity-ready hospitals intend to keep expanding into robust exchanges for value-based payment prospects with primed payers, despite the delays by peer providers to electronically share patient data beyond meaningful use, the research revealed.

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