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Health Exchange Website Failures Were Both Predicted and Predictable
Nextgov: Who knew it could be so difficult to build an effective, user-friendly website capable of efficiently serving up complex information for millions of users? Quite a few people, actually. And that’s why the Obama administration’s bungling of the most public aspect of its signature policy initiative is so baffling. As White House officials never tire of telling us, this is the coolest, most tech-savvy administration ever. Well, maybe not. Governing is a lot harder than campaigning, and that’s especially true when it comes to implementing technology.
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