Government Healthcare Policy, Business and Technology

HHS sets course for exchange 'Navigators'

Modern Healthcare (Complimentary online subscription required): Tens of thousands of employees who will guide consumers in the new health insurance exchanges can help people with the enrollment process but can't steer them toward a particular plan, according to draft regulations.

HHS and state officials running insurance exchanges will distribute federal grants to companies and not-for-profit organizations that step forward to be “Navigators” for the new coverage under the Patient Protection and Affordable Care Act. A proposed rule issued Wednesday defines who is eligible to provide the assistance (PDF) and describes the role, the training required and the standards Navigators must follow.

Read article