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'No existing playbook': COVID-19 forcing NV Energy, NYPA and other utilities to get creative
Utility Dive: "There is no existing playbook that we have to reference to give us direction to move through this crisis," Gary King, chief workforce officer for the Sacramento Municipal Utility District (SMUD), the 6th-largest publicly-owned utility in the U.S., said during the panel discussion.
Utility crisis management teams are being tested to come up with creative strategies on the spot that can minimize potential coronavirus exposure to employees and the public while still allowing utility workers to go out into the field and perform critical tasks like restoring power after outages.
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