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Education Policy & Technology
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Proposal Would Require Full Refunds for Student Travel Trips Canceled Due to Covid-19
Route Fifty: Pending legislation in Massachusetts would require companies to refund the full cost of school trips canceled because of the coronavirus pandemic or be open to legal challenges under the state’s consumer protection law.
The bill, discussed Wednesday in a virtual hearing before the legislature's Joint Committee on Consumer Protection and Professional Licensure, would classify as an unfair or deceptive business practice “the failure of any travel company, travel agency, tour business, or travel agent acting on behalf of a consumer, to provide a full monetary refund, upon request, for a school-related educational trip, tour or excursion cancelled as a result of a declaration of emergency.”
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