New OLC Scorecard Measures Quality of Online Student Support

Campus Technology: A new self-evaluation tool from the Online Learning Consortium (OLC) measures the services and supports in place for online students.

"The most difficult part of providing excellent online student support institution-wide is achieving cooperation from the diverse service areas across the institution," said Jennifer Mathes, chief strategy officer for OLC, in a statement. "Our new scorecard overcomes this challenge by acting as an internal conversation starter which helps an institution coalesce around a commitment to providing the same level of support to their online learner community as those who are on campus."

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