Education Week: Mentor. Confidante. First-responder. Enforcer. School resource officers juggle those and numerous other roles in their complex jobs working in public schools.
When they are in the national spotlight, they are often cast as heroes, like the SRO in Dixon, Ill., whom authorities credited last month with thwarting a mass shooting, or villains, like the officer at Marjory Stoneman Douglas High School in Parkland, Fla., who stayed outside the building while a former student shot and killed 17 people inside.
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