Campus Technology: Kennesaw State University (GA) faced a challenge common to many universities: explosive growth in the number of online courses it offered and no easy and affordable way to scale up the closed captioning required to make all the course video and audio files fully accessible to all students.
With its previous captioning processes proving unsatisfactory, Kennesaw partnered with a vendor to develop a solution that provides speedy machine-generated captions and an embedded editor that allows faculty to do more of the captioning in a self-service mode. However, that level of faculty involvement came with another requirement: making the solution easier to use.
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