Campus Technology: When Educause called out "next-generation enterprise IT" as one of its top 10 IT issues in 2017, the higher education technology association also asked members of its advisory board to explain just what's meant by that. Michael Quiner, CIO at Oregon's Linn-Benton Community College, referenced the scene in Miracle on 34th Street, where Kris Kringle, working as a department store Santa, begins sending shoppers to other businesses that have what they can't get at Macy's. "The new baseline for enterprise IT is to anticipate the needs of the institution and look outside the services and systems traditionally found in the IT department," Quiner explained. "The new goal of enterprise IT is to make the college's 'Christmas list' a reality by looking beyond what our campus already has on our IT shelves and by becoming a broker instead of a single-service provider."
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